When Angelica discovered she had bedbugs her reaction was one of horror. She felt completely distraught and immediately set-to to deal with the problem practically. Once she calmed down she decided to find out more and her internet search took her to Harvard University research department where she became fascinated with the history and nature of bedbugs. This knowledge made her feel more in control of the problem and helped enormously. She was able to share her findings with the infestation team as they swapped information on the history and behaviour of the ancient bugs.